We have 3 specialist practices reflecting our personal interests and passions.
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With our track record working with high net worth and niche audiences, we know luxury like no one else. We work across travel, retail and beauty to help shape the customer experiences which delight, elevate and ultimately engage.
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We are experts in customer experience optimisation, product development and customer engagement across passenger, motorcycle and commercial vehicles.
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We are experts at growing the impact, scope and commercial potential of sports bodies, clubs and broadcasters.
Rolls-Royce
Mystery shopping but not as you know it
Watches of Switzerland
Going digital with a luxury chime
Aston Martin
Strategic partnering in the fast lane
Hackett
Future-proofing luxury
Transport Focus
Leading the charge of electric vehicle users
Omorovicza
Uncovering the beauty within
British Cycling
It’s not the winning, it’s the taking part
Arsenal
The gunners go global
NBA
Adding depth to charisma
